Complaint Form Template
Log complaints with what happened, when, and the outcome they want. Copy the HTML, add your Formclick access key, and every submission lands in your inbox — no backend required.
Customize Style
How to use this form
Sign up free and get your Formclick access key
Click "Copy HTML Code" above
Paste into your HTML and replace YOUR_ACCESS_KEY
Publish your page — submissions go to your inbox!
What's included
- 9 fields: Full name, Email, Phone, Order or account number, Complaint about + 4 more
- Drag-and-drop file uploads (up to 5 MB per file)
- Posts to api.formclick.io — no backend needed
- botcheck honeypot spam protection
- Loading state & success message via formclick.min.js
- Responsive, accessible HTML & CSS
- Zero backend code needed
- Powered by Formclick API
Formclick perks
Fields included
- Full nameRequired
- EmailRequired
- PhoneOptional
- Order or account numberOptional
- Complaint aboutRequired
- When did it happen?Optional
- What happened?Required
- What would put it right?Optional
- Photos or documents (optional)Optional
Frequently asked questions
How do I add this complaint form to my website?
Copy the HTML (or download the file), replace YOUR_ACCESS_KEY with the key from your form's Connect tab in Formclick, and paste it into any page. It works on static sites, WordPress, Webflow, Shopify and every framework.
Where do the submissions go?
Every submission is saved in your Formclick dashboard and emailed to you within seconds. You can also forward them to Slack, Google Sheets, Telegram or a webhook.
Can I add or remove fields?
Yes. Any input with a name attribute is captured automatically — add, remove or rename fields freely. Keep the access_key, botcheck and from_name inputs and the script tag.
How do the file uploads work?
The formclick.min.js script turns each file field into a drag-and-drop uploader and sends files straight to secure cloud storage, up to 5 MB per file. Keep the script tag for uploads to work.